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Donor Reactions to Talisman's Quality Donor System
The following are a set of comments made voluntarily by Mississippi
Valley blood donors during recent surveys of blood donor reactions
to Talisman's computer-assisted audio-video health history interviewing
system.
General Reactions:
"Great tool" - Middle age, multiple repeat female
donor.
"Very nice, clear and concise." - Middle age, multiple
repeat female donor.
"Video system great." - Middle age, male donor.
"Very satisfied with everything here. No problems with anyone
or anything." - Middle age, repeat female donor, repeat
system user.
"Everything went smooth." - Non user of computers.
Privacy and Ease of Use
"I feel more comfortable talking to the computers about personal
questions dealing with sex." - Late middle age, male donor.
"The video is very convenient and private." - Late
middle age, multiple repeat female donor.
"Much more private than before however, it was never an issue
for me personally." - Middle age, multiple repeat female
donor.
"I liked using the video it was easy to follow." - Middle
age, multiple repeat female donor.
"Very nice, clear and concise." - Middle age, multiple
repeat female donor.
"That was so easy! I will become a regular donor." -
Young female, first time donor, non user of computers.
Time and Use of Staff
"I especially like how fast the screening by video is over
staff as I can read ahead and keep moving." - Middle age,
female donor.
"The video did go faster & seems better use of your people."
- Late middle age, female donor.
"Computer is quicker" - Middle age, multiple repeat
male donor, repeat system user.
"The video seems to speed up the screening process" -
Middle age, male platelet donor.
"Video system was so nice and fast" - Young, multiple
repeat female donor.
"Nice facility - Computer based system will be big savings
on workload for the crew." - Late middle age, multiple repeat
male donor.
" Video system was so nice and fast" - Female, young,
multiple repeat donor.
"It seems to be a better use of time. It frees up the staff
to do other things" - Middle age, male repeat platelet donor.
"Good idea - should save nurse's time and get people through
quickly." - Late middle age, multiple repeat female donor.
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