Donor Reactions to Talisman's Quality Donor System™

The following are a set of comments made voluntarily by Mississippi Valley blood donors during recent surveys of blood donor reactions to Talisman's computer-assisted audio-video health history interviewing system.

General Reactions:

"Great tool" - Middle age, multiple repeat female donor.

"Very nice, clear and concise." - Middle age, multiple repeat female donor.

"Video system great." - Middle age, male donor.

"Very satisfied with everything here. No problems with anyone or anything." - Middle age, repeat female donor, repeat system user.

"Everything went smooth." - Non user of computers.


Privacy and Ease of Use

"I feel more comfortable talking to the computers about personal questions dealing with sex." - Late middle age, male donor.

"The video is very convenient and private." - Late middle age, multiple repeat female donor.

"Much more private than before however, it was never an issue for me personally." - Middle age, multiple repeat female donor.

"I liked using the video it was easy to follow." - Middle age, multiple repeat female donor.

"Very nice, clear and concise." - Middle age, multiple repeat female donor.

"That was so easy! I will become a regular donor." - Young female, first time donor, non user of computers.


Time and Use of Staff

"I especially like how fast the screening by video is over staff as I can read ahead and keep moving." - Middle age, female donor.

"The video did go faster & seems better use of your people." - Late middle age, female donor.

"Computer is quicker" - Middle age, multiple repeat male donor, repeat system user.

"The video seems to speed up the screening process" - Middle age, male platelet donor.

"Video system was so nice and fast" - Young, multiple repeat female donor.

"Nice facility - Computer based system will be big savings on workload for the crew." - Late middle age, multiple repeat male donor.

" Video system was so nice and fast" - Female, young, multiple repeat donor.

"It seems to be a better use of time. It frees up the staff to do other things" - Middle age, male repeat platelet donor.

"Good idea - should save nurse's time and get people through quickly." - Late middle age, multiple repeat female donor.


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Document last updated 12.11.2001